Where is MOOD Weekender located?

Mood weekend will be held January 27-31,2022 at the Luxury Moon Palace Jamaica located in Ocho Rios.

with an on-site dolphin cove, world class spa, complimentary wave rider and splash park, there’s plenty to do on this beautiful resort. less than a 5 minute drive from the famous Dunns River Falls.

Do I need to gain approval to travel to Jamaica and attend MOOD Weekender?

yes, in accordance with the jamaica tourist board, a travel authorization form must be obtained (prior to departure) to enter jamaica. this can be found via the jtb website at https://www.visitjamaica.com/travelauthorization/

Do I need to be vaccinated to attend MOOD Weekender?

No, while vaccinations are preferred, you do have the ability to show a negative COVID test

(PCR/antigen) upon arrival at MOON Palace taken within 72 hours.

Is there an option to place a deposit down to purchase tickets for MOOD Weekender?

Yes, all promo codes must be used at the time of checkout to be eligible for deposit.

Email confirmation for your transaction will be sent once the full invoice is paid.

What comes with a standard MOOD Weekender package?

-All inclusive (food and alcohol) hotel accommodations for double or triple occupancy

-Roundtrip airport transfers

-Access into all MOOD Weekend private events

-Discount on MOOD Festival early-bird tickets

-Complimentary access into Dunn’s River Falls

Can I buy entry into the private events without staying at MOON Palace?

No, all persons in attendance of MOOD Weekend will need to purchase the event ticket and hotel accommodations as a package.

-Complimentary access into Dunn’s River Falls

Does the resort offer complimentary COVID testing?

Yes, all MOOD Weekend attendees will receive (1) complimentary COVID Antigen test during their stay.

Am I allowed to leave the resort?

Under guidelines imposed by the Jamaica Tourist Board, guests are only allowed to attend approved places, outlined on your Travel Authorization form.

What pre-cautionary measures is MOON Palace taking in regard to COVID?

-Masks requirements in all common areas

-Each room is sanitized and sealed for inspection, prior to your arrival

-On-Site Covid Testing

-Social distancing practiced throughout resort

-Guests are required to sanitize hands, feet, and cell phones upon entering restaurants

-All restaurants are no longer self-serve to cut down on contact

How do I get in contact with customer support if I have any questions or concerns?

United States Customers

1-954-507-3738

Jamaican customers

1-876-276-3252

MOODFestTickets@gmail.com

Instagram, Twitter, Facebook: @MOODFest21